General
Why KING OF TIME is one of the top HRMS in Japan: After-sales service
As we all know, the Japanese have a culture of strictly adhering to timeliness to the tee… so you might be thinking, why then would a company need a time attendance system? Well, for many reasons but we will identify the most important ones here:
- Overtime hours calculation
- Regulations by government on overworking
- Leave and Scheduling management that comes with it (at no additional cost)
If timeliness is of great importance to the culture… then the product they choose for the system must not falter! Service is also held in high regards as well. In this blog post, we shall be focusing on service!
Careful support for every step in the implementation
KING OF TIME specializes in customer consultation and find out what the customer request and adjusts the system accordingly by using its rich feature catalogue. We try to grasp the underlying reason why certain implementation was made by the customer and incorporates them into the system. We also make an operational proposal as well to the customer.
A lot of time we find that the old methods are only set due to the limitations of manual calculation or previous system that is limiting. By learning the underlying issues first, we can form a better operational experience for our clients.
Full support system
We support the implementation throughout the entire trial process. From consultation of the company’s policy to implementing the required format in the system and follow-up guidance on the system.
Operation support
We provide higher-grade support such as grasping the current rules, incorporating them into the attendance system, and making operational proposals from many other customer cases.
* We will support you free of charge no matter how many times you use it a month.
* Weekdays 9:30 to 12:00, 13:00 to 17:30 (last reception 17:00)
* If necessary, we can respond by remote control with the consent of the customer.
Our 30-day Free Trial
You can use the actual certified device before purchasing.
Eliminate anxiety before purchase! You can try the trial kit for free for 30 days with KING OF TIME!
Operational Support
We will support you with frequently asked questions and login methods. Consultations are accepted via chat, inquiry form, and callback.
KING OF TIME will deliver the support that your company needs
Please feel free to contact us if you have any questions about the usage or the system.
We provide a wide range of support regarding the operating environment and operating system.
