fbpx
       
Case Study

Case Study 2: Chateraise

 

 

Efficient & Simple interface for everyone in the company!

Today we are going to share with you about Châteraisé~  A popular pastry shop originating from Japan. They make ice cream, cakes and traditional Japanese sweets using renowned Hakushu mineral water from the Southern Alps.

Ingredients are sourced and processed in-house! That says a lot about their principles about upkeeping standards and value-adding to customer’s satisfaction.

We are going to share today about what one of the Singapore Châteraisé franchisee has to say about using King of Time in their daily operations.

 

Business summary

Business type

Food & Beverage

Number of users

About 60

Number of outlet

11

 

 

Issues before introduction

  • Managers had to manually enter hours onto spreadsheets after hours or squeezing time during breaks which makes it a real chore
  • Part-time employees may query the working hours after payment, creating the hassle of extra administrative work for managers and office staff
  • Managers have to allocate and monitor the time for the staffs to go for a break

Effect after introduction

  • Managers no longer have to spend free time on administrative work but focus on keeping the store cleaner and aesthetic product placement
  • Employees can now monitor the hours they have worked on their own, creating less friction for operations
  • Managers can now allow the system to monitor the duration and offer them less things to juggle

Testimonials from Ariel Lee, Director of Sunpark of the Chateraise franchise

“King of Time effectively reduces the time taken to do payroll by 70%. Staff work hours are now also able to be
ascertained by the biometric system and no buddy punching. We are able to get a quick summary and overview of the employee management.”